Get in touch

Questions about connecting accounts, giving an AI access, or calling the API? Reach support and we’ll help you get set up.

Send a message

Tell us what you need. We typically respond within one business day.

  • Account and access

    Help with sign-up, API keys, or connecting social accounts for one company with read-only OAuth.

  • Privacy and data

    Questions about what metrics we store, encryption, retention, and how to disconnect accounts.

  • Developer API

    Guidance on endpoints, AI-ready payloads, MCP, and integrating metrics with Claude, n8n, or your own code.

What to include so we can help faster

A short, specific message beats a long one. Use this checklist when you fill out the contact form.

We typically reply within one business day, Monday to Friday Central European Time.

  1. Step 1

    Your workspace email

    The address you use to sign in, so we can locate the right account.

  2. Step 2

    Platform and account handle

    Which network and the public handle the issue relates to.

  3. Step 3

    What you expected vs what happened

    A one-sentence goal and what you saw instead. Error text helps. Mention which client (Claude, ChatGPT, Gemini, n8n, Cursor, or your own code) if the issue is on that side.

  4. Step 4

    Timing

    Approximate date and time (with timezone) when the issue started.

Before you email

Quick answers for common support topics.

Talk to us

Email the MySoMeData support team. We help with accounts, privacy questions, API keys, and MCP setup for developers and AI builders.

Email support

support@mysomedata.com